Everything you need to launch or upgrade a whole-body cryotherapy service:
On the Artica Element, the award-winning plug-and-play cryo chamber.
Welcome to our FAQ section! How can we help?
This is probably the most frequently asked question. That’s why we’ve made a special section to give detailed answers to all your concerns.
You can find information on “Installation requirements” in the previous menu.
You can choose between following our video tutorials with online assistance or requesting a technician to be sent for help.
We have technicians available to travel from key locations:
Although this may vary depending on environmental factors such as humidity, heat, and air conditioning, it’s safe to assume you can run 40-60 sessions daily.
In case or breakdown, our primary objective is to minimize downtime.
To address the issue:
1. We’ll ask that you connect the machine to Wi-Fi.
2. A technician will perform a brief analysis to identify the root cause.
3. We’ll swiftly arrange for spare parts and provide guidance for the replacement process.
More than 85% of the issues our customers encounter can be resolved remotely.